Facebot is your virtual assistant devoted to your customers. With Facebots, every professional can automate conversations on chat and enhance the customer experience. The bot automatically answers customers and prospects regarding questions about opening hours, location, booking, but not only. It also offers some fun such as mini-games and many other things. It all depends on your imagination. Facebots is both a community manager and a marketer who can retrieve customer details such as phone number or email address for future business actions.
1 : Identify your needs. 📊
Depending on the activity of your trade your needs can vary. For each need we have an adapted formula.
2 : Select your Facebook page. 🌍
The Facebots module must be connected to your Facebook fan page. Choose the page on which Facebots will be installed.
3 : Please order. 📅
Send us an e-mail, and we will take care of the rest. We will respond as soon as possible.
Frequently asked questions
What is a bot ?
The bot is a software developed by a computer engineer. It operates common tasks, but also automates repetitive actions. The most common example is the spell checker, with each user's fault the corrector bot will replace the erroneous word with its correction.
What is Facebots ?!
Facebots is a virtual chat assistant. Born of technological innovation, Facebots allows companies to install an instant chatbot on their Facebook page. No stress, behind these barbaric terms hides a concentrate of technology. Because of this, Facebots strenghten the relationship with your customers and your prospects by informing them for frequent requests and without human intervention.
How it works ?
Un développeur informatique est chargé d'anticiper les différentes demandes d'un client. Une fois toutes les possibilités envisagées, le développeur compile une liste d'actions et programme les futures réponses que renverra le bot. Tout cela en fonction des demandes du client. Illustrons la situation avec le correcteur d'orthographe, le développeur a préalablement renseigné au bot la langue, le dictionnaire, avec ses nuances et ses variations de conjugaison, ainsi le correcteur sait quand une faute se produit et la corrige automatiquement.
What is it used for ?
The most convincing case is that a future customer looking to visit your shop without knowing the address or opening hours. Without effective information this prospect could never become a customer. With Facebots this customer will be directly informed in real time of the data sought.
Is this really helpful ?
"An informed user is worth two" Indeed, an informed user is a future customer, do not let him go to the competition! By learning about a particular sector of activity, the client will draw the first results. If the prospect does not find his happiness in you for lack of information on your business, he will pass his way and will fall unquestionably in the competition. To avoid this, increased your visibility on the Internet thanks to Facebots.
Will I increase my turnover ?
Facebots provides a customer service 24/7, the spontaneity of the bot allows not to leave a customer without an answer. Moreover Facebots is ultra reliable, it will always remain friendly and will inform the customer how to solve his problems. Let's take the case of a night user who wants to find a garage for the first hour tomorrow, even if you are not logged in the bot will take care of the information. By catching up, you'll already have a new customer !
FReliability + Flexibility = Cost-effectiveness
Why go through Facebook ?
Facebook is now universal, every company has to own a page on behalf of its business. A lambda user will search on Google but also on Facebook, thanks to user reviews, Facebook becomes a real Market Place. It is therefore instinctively that the future customer will search for information, by falling on your page he will be prompted to launch a discussion to be directly taken care of by the bot. Moreover, thanks to the Facebook cryptogram, a simple scan and a conversation automatically starts on the customer's phone. This cryptogram can be massively re-used as an advertising object, it will automatically return to your page, clever no?
From quality to quantity.
Facebots is developed by engineers wanting to put technology at the service of man and not the other way around. So it is in the heart of Bordeaux that these bots are designed and they are all endowed with the French Teutch. Guaranteeing full transparency in our services, we do not have access to the content of the disruptions. A bot of quality, reports customers in quantity.